Frequently Asked Questions

If you can't find your answer below or under 'Performing' above, please email us at info@nlsdyukon.com!

When Should I drop off and pick up my dancer?

Students may be dropped off any time between five and fifteen minutes prior to the scheduled start of their class, and should be picked up as soon as possible after their class is finished as NLSD does not have staff to supervise children waiting for pick up. When you arrive for pick up please come into the school to pick up your child in order to prevent unaccompanied children in the parking lot.




What does 'Intensive' mean and how is this Program different?


Enrollment into our Intensive Programs is not based purely on age, but on dancers' individual technical abilities, attitude, and motivation in class and rehearsals. The purpose of the Intensive Program is to have a more committed, competitive, and pre-professional environment for dancers showing promise and motivation, as well as willing to commit to a full dance schedule - compared to our recreational Programs having no schedule/class requirements and enrollment based on age. Each level of Intensive has class and performance requirements dancers must meet, if you would like to learn more about these you can click "Programs & Registration" at the top and click the "See Programs" button under Fall to Spring Intensive Programs. Our Intensive Program progresses from level 1 to 4, and at the end of each season dancers receive an emailed recommendation from our instructors as to which level to enroll into for the coming year (again based on dancer's individual technical abilities, attitude, and motivation as observed by instructors).


Please Note: Classes with 'Intensive' in the name are for dancers in the according Intensive level only - to enroll into any Intensive class you must receive recommendation from an NLSD instructor.





Why is it required for Intensive dancers to take 2 Ballet classes?

A common question we get from families with dancers in our Intensive Program is why we have the requirement of two Ballet classes. This is due to the significant strength, technique, and discipline training involved in Ballet which ultimately supports the purpose of our Intensive Programs - commitment, self-discipline, competition, and a pre-professional training environment. Taking two ballet classes is therefore required for levels 2-4, and strongly recommended for dancers in Intensive 1 in order to prepare for continuing in our Intensive Program, if that is their goal!




How are decisions made as to what dance level students are placed in?


For enrolling into our non-Intensive Programs, please choose based on your dancers age by our age cut-off deadline of September 30. Although we ask families to initially enroll based on age, we consider a mix of other criteria including: technique, attitude, skill development, and years of dance training. Because of this, once dancers are initially in a level they aren't guaranteed to move to a higher level the following dance season - or to stay in that level for the current one! For our Tap, Acro, and Broadway classes almost everyone begins in level "1" and will be recommended to move up to 2 or 3 by the instructors as their skills progress.


To enroll into our Intensive Program, dancer's must receive NLSD instructor recommendation for both the Program itself and level number. If you have questions regarding class placement or you are unsure of your dancer's level, please click "Contact us!" above!





Is there a winter temperature cut off for classes?

We will cancel all classes for the day if at 8:00 am the temperature is -40C° or colder.
While NLSD will attempt to contact every family via em ail in this situation, we urge students and parents to call us at (867) 668-6683 to confirm the status of classes if there are any doubts. We will try to update our voicemail with any cancellations or closures as we are made aware.




How should dancers dress for classes? 

Proper attire and hygiene is an essential part of dance training, and helps both the dancer and their peers feel comfortable and prepared for classes and performances. The required dance attire and recommended colours help our instructors by allowing them to better see: how each individual moves, body line and contour, muscle movement, etc.

  • Hair must be secured back off the face and neck for all classes
  • No jeans, boxer shorts, long shirts or sock feet will be permitted in class
  • Students can wear small pieces of jewellery, but no chunky or dangling jewellery is allowed
  • Students who are inappropriately dressed may not be permitted to participate in class
NLSD Class Dress Codes


Are parents expected to volunteer? 

Yes! We could not produce our annual perfromances without the help and support of our amazing parent volunteers. We ask that you please keep an eye out for any emails or other calls for volunteers, especially as performance times approach!

Are parents expected to help with fundraisers? 

Yes! Our fundraising is not only necessary in order to continue our high quality programming offered by qualified and passionate instructors, but to help keep registration and costume fees reasonable. We rely on our fundraising efforts and try to keep these demands to a minimum.




Can parents join the Volunteer Board of Directors?

Yes! NLSD's annual general meeting is held in the early fall, immediately after classes begin for the new season. If you’re interested in joining our board, please email board@nlsdyukon.com!
















How can I pay?

We are currently able to accept payments by debit or credit card via Square, as well as through e-transfers. If you are uncomfortable using these methods and would prefer to pay by cash or cheque, please let us know upon receipt of your invoice. Our e-transfer email to make payments and send your e-transfer password to is bookkeeping@nlsdyukon.com. PLEASE NOTE that NLSD will never ask you to e-transfer money to any other address except the one listed above. Please be mindful of fraudulent or spam-like messages, and if you ever have doubts or want to confirm the emails you receive, please feel free to check with us at info@nlsdyukon.com!

What is your policy around payment deadlines and enrolment status? How do I know if my payment was processed?

Dancers will not be considered enrolled into their class(es)/program until payment is made - payment is due upon receipt of invoice. Anytime someone enrolls into a class or program with NLSD, our administration is notified immediately and will email your invoice - to the email address you have used to set up your NLSD Jackrabbit portal account - as soon as possible. Once you have made your payment, please allow for up to 5 business days to receive your receipt/statement from us via email through the Jackrabbit portal system (please regularly check your junk/spam folders for Jackrabbit emails sent by us!). It may also take up to 5 business days for your payment to be reflected under your portal account transactions - if more than a week has passed and your payment still has not been reflected on your account, please contact us!